Kristin helped my wife and I navigate the home-buying process as first time home buyers, negotiated with the seller's agent to make the terms of the sale work for us, and got us to closing without a single hiccup. As first-time buyers, we had a ton of questions, and she was always available to help walk us through the process and prepare for the next step. After closing, when we ran into issues with the house and a contractor who had done some shoddy repairs as part of the settlement, Kristin went above and beyond to help us resolve the problem. Kristin is sharp, professional, friendly, responsive, and a person of high character. That she continued to work with and support us as clients after settlement speaks to the type of person that she is. I can recommend her completely and without reservation.